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Do you have a gaming license? 

Yes, we do. We hold a Curaçao Gaming License which is one of the most reputable and toughest licensing systems in the world. The license regulates us as a company by overseeing the legitimacy of our operations. Curaçao Gaming License is a standard license for operators who specialize in cryptocurrency gaming.

 

Are the games at Mint.io fair? 

All our games are fair. We use a random number generator to ensure that each game has a fair and random outcome. As we operate with a Curaçao Gaming License, we are also regularly monitored and audited by third party organizations to ensure the games are fair and unbiased for everyone.

 

PROVABLY FAIR

We also offer Provably Fair games from our game provider Spribe. Every game from Spribe supports Provably Fair technology so you can easily verify the fairness yourself. 

To read more about this technology, click the “Provably Fair” button while playing one of these games, or go to the in-game game history to verify the game rounds yourself.

 

Are my Bitcoins safe with Mint.io? 

Security is our top priority, especially when it comes to protecting your funds. Our advanced security methods and protocols safeguard all the crypto transactions made to and from Mint.io.

Remember that you are solely responsible for keeping your account secure from unauthorized access. We would also like to highlight the importance of choosing a strong password. Be sure to use a unique password, change the password regularly, and never share your password with anyone.

 

Is my data safe with you?

Yes. We work hard to keep all your data safe and make reasonable efforts to safeguard the confidentiality of the personal information that we process.

We regularly review and enhance our technical, physical, and managerial procedures to ensure that your personal data is protected. These procedures cover areas such as access control, authentication, auditing, monitoring, alarms, data storage, back up, and transmission standards. This is to ensure there is no unauthorized access or modifications to data, no improper use or disclosure, or unlawful destruction or accidental loss.

Our security policies, rules, and technical measures are dedicated to the protection of all personal information that we have under our control.

All our employees and third-party data processors, who have access to and are associated with the processing of personal information, are further obliged to respect the confidentiality of this personal data and are subject to a code of conduct which requires them to adhere to privacy principles.

By its very nature however the Internet is not a secure medium and data sent via this medium can potentially be subject to unauthorized acts by third parties. No method of transmitting or storing data is completely secure, however if you have a security-related concern, please contact Support team. You can find more information about how your data is processed in our Privacy Policy.

 

I am afraid my account might be compromised, what can I do? 

Please contact our Customer Support - either through our live chat or by email. Thereafter you need to close your account and change the password of your personal email attached to your account, in order to prevent any further unlawful use. If you suspect fraud, report it to your local police and we will cooperate directly with them in their investigation.

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© 2022 Mint.io, All Rights Reserved

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Mint.io is owned and operated by Sweetspot N.V., registration number: 134318(0), registered address: Fransche Bloemweg, 4 Willemstad Curaçao. Sweetspot N.V is licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ2015-004. Mint.io has passed all compliance and is legally authorized to conduct gaming operations for all games of chance and wagering. Contact us at [email protected]

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